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Unprotected Deposit Claim Letter Template
How to claim compensation where landlord failed to protect your deposit — what to include, your legal rights, and a free letter generator.
← All Letter Templates · Housing & Tenant · Last updated 18 August 2026
This is free rights guidance, not legal advice. For advice specific to your situation, see our About page or contact Citizens Advice.
If you need to claim compensation where landlord failed to protect your deposit, a written letter is the recommended first step — it creates a clear record and shows you're pursuing the matter formally. Below is what a strong unprotected deposit claim should include, plus a free tool to generate yours.
What this letter needs to cover
- State the deposit was not protected in a government-approved scheme within 30 days as required by the Housing Act 2004 sections 213-215
- Demand immediate protection and provision of the prescribed information
- Warn that a county court claim may be brought for return of the deposit and compensation of up to three times the deposit amount
See our full letter template library for related templates, or use our free checkers for guidance specific to your situation.
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