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🏠 Housing Rights Guide · Wales

Repairs, Damp and Mould in Rented Homes in Wales

In Wales your landlord must keep your home in repair and fit for human habitation. What they must fix, how to report it, rent while your home is unfit, and what to do if nothing happens.

✅ Last verified: 10 October 2026 📚 Sources: listed at the end, each checked on the date shown 🏴 Wales only

Who this guide is for

People who rent their home in Wales (contract-holders) from a private landlord, a council or a housing association, and whose home needs repairs or has damp or mould. It covers what your landlord must fix, homes being fit for human habitation, alarms and electrical safety, how to report a problem, rent while a home is unfit, and what to do if your landlord does nothing.

What this guide does not cover

Homes in England, Scotland or Northern Ireland. The law is different there: see the England guide, the Scotland guide or the Northern Ireland guide.
Being given notice or evicted: see the eviction guide for Wales.
Complaints about how a council or housing association dealt with your complaint: use the Housing Ombudsman checker.
Problems with neighbours: use the neighbour disputes checker.
Leaseholders and homeowners, and lodgers who live with their landlord. This guide is for tenants: ask Shelter Cymru or Citizens Advice.
How much compensation you might get, and whether to go to court: that depends on your facts. This guide gives no amounts. Ask Shelter Cymru or Citizens Advice.
Writing to your landlord about repairs: use the letter checker.

⚖ At a glance

Your landlord must keep the structure and outside of your home, and the water, gas, electricity, sanitation, heating and hot water, in repair and working order.
Your home must be fit for human habitation. This applies to private, council and housing association landlords.
Tell your landlord first. Once they know, they must act in a reasonable time.
Most contracts say you do not pay rent for any day your home is unfit, but the Welsh Government advises setting the rent aside rather than spending it.
Shelter Cymru, Citizens Advice or your council can help, and a court can order the work.

The questions that decide the answer

If you have not said one of these, the answer says what it depends on. It does not assume.

Who your landlord is: a private landlord, or a council or housing association.
What the problem is, and whether it is urgent (a burst pipe or broken boiler) or less urgent (a dripping tap).
When and how you told your landlord about it.
Whether you, your household or your visitors caused the damage.

"My home needs repairs, or has damp or mould"

Your landlord must keep the structure and outside of your home in repair, including drains, gutters and outside pipes.
They must keep the service installations in repair and working order: water, gas, electricity, sanitation, and space and water heating.
In a flat, this includes other parts of the building, and installations that serve your home, where your landlord owns or controls them.
This applies to private, council and housing association landlords.
Your home must be fit for human habitation. Your landlord must consider 29 matters, including damp and mould, cold, heat and electrical hazards.
Your landlord cannot ask you to pay for or do a repair that is not your fault.

Alarms and electrical safety

There must be a working smoke alarm on every storey, connected to the mains electricity supply and linked to the other smoke alarms.
There must be a carbon monoxide alarm in any room with a gas, oil or solid fuel burning appliance.
The electrics must be tested at least every 5 years.
If your landlord has not done these things, your home is treated as unfit for human habitation.

"How do I get my landlord to do the repairs?"

Tell your landlord about the problem first.
Once your landlord knows, they must act in a reasonable time and to a reasonable standard. A burst pipe or a broken boiler is urgent. A dripping tap is less urgent.
Most contracts say you do not have to pay rent for any day your home is unfit for human habitation. Your landlord or a court may not agree that it is unfit, so the Welsh Government advises setting the rent aside until it is sorted.
If nothing happens, Shelter Cymru, Citizens Advice or your council can help, and can contact your landlord for you.
You can ask a court to decide whether your home is fit for human habitation. It can order your landlord to do the work, and you can claim compensation.
If you asked for repairs and then got a section 173 notice, the court can refuse your landlord’s claim if it finds the notice was given to avoid doing the repairs.

Where to go for help

Shelter Cymru: 08000 495 495, Monday to Friday 9am to 4pm, for urgent housing problems in Wales.

Citizens Advice (Wales): 0800 702 2020

Traps

"Section 21", "Awaab’s Law" and the England fitness rules are England law. They do not apply in Wales.
Setting rent aside is not the same as spending it: your landlord or a court may decide the home was not unfit.
Council and housing association tenants in Wales have the same repair and fitness rights as private tenants.

📜 Sources (checked 10 October 2026)

legislation.gov.uk: Renting Homes (Wales) Act 2016 section 92 (repair).
gov.wales: Fitness for human habitation, guidance for tenants (contract-holders) (updated 21 November 2024).
Alarm and electrical duties: as in our landlord obligations guide for Wales (Renting Homes (Fitness for Human Habitation) (Wales) Regulations 2022).
Section 173 notices after a repair request: as in our landlord obligations guide for Wales.

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⚠ Important disclaimer: This guide covers repairs, damp and mould in rented homes in Wales as at 10 October 2026. General legal information only, not legal advice. If something in your home could harm your health, tell your landlord straight away. ukworkrights.co.uk — Not a law firm.

Repairs, Damp and Mould in Rented Homes in Wales

Who this guide is for

What this guide does not cover

⚖ At a glance

The questions that decide the answer

"My home needs repairs, or has damp or mould"

Alarms and electrical safety

"How do I get my landlord to do the repairs?"

Where to go for help

Traps

📜 Sources (checked 10 October 2026)

💬 Check your own situation

Comments

Found this helpful?

⚖ Important — Please Read Before Continuing

1. This is guidance — and only ever guidance

2. AI can make mistakes

3. Verified figures and guidance sources

4. What happens to what you type

5. Your responsibility

6. Useful Official Resources

7. Scope of this service

Report an Issue

Share Your Feedback

Repairs, Damp and Mould in Rented Homes in Wales

Who this guide is for

What this guide does not cover

⚖ At a glance

The questions that decide the answer

"My home needs repairs, or has damp or mould"

Alarms and electrical safety

"How do I get my landlord to do the repairs?"

Where to go for help

Traps

📜 Sources (checked 10 October 2026)

💬 Check your own situation

Comments

Found this helpful?

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