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ADR Escalation Letter Template
How to escalate rejected flight claim to Alternative Dispute Resolution scheme — what to include, your legal rights, and a free letter generator.
← All Letter Templates · Flight Delay Compensation · Last updated 18 August 2026
This is free rights guidance, not legal advice. For advice specific to your situation, see our About page or contact Citizens Advice.
If you need to escalate rejected flight claim to Alternative Dispute Resolution scheme, a written letter is the recommended first step — it creates a clear record and shows you're pursuing the matter formally. Below is what a strong adr escalation letter should include, plus a free tool to generate yours.
What this letter needs to cover
- Summarise the claim, the airline's response and why it is not accepted
- Request the ADR scheme adjudicate on the claim
- Note willingness to accept the scheme's binding decision
See our full letter template library for related templates, or use our free checkers for guidance specific to your situation.
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