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Extraordinary Circumstances Challenge Letter Template
How to challenge airline claim that delay was due to extraordinary circumstances — what to include, your legal rights, and a free letter generator.
← All Letter Templates · Flight Delay Compensation · Last updated 18 August 2026
This is free rights guidance, not legal advice. For advice specific to your situation, see our About page or contact Citizens Advice.
If you need to challenge airline claim that delay was due to extraordinary circumstances, a written letter is the recommended first step — it creates a clear record and shows you're pursuing the matter formally. Below is what a strong extraordinary circumstances challenge should include, plus a free tool to generate yours.
What this letter needs to cover
- Reference the Wallentin-Hermann case establishing that technical faults are not extraordinary circumstances
- State the specific reason given and why it does not meet the legal threshold
- Request reconsideration and payment of full UK261 compensation within 14 days
See our full letter template library for related templates, or use our free checkers for guidance specific to your situation.
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