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Significant Change Rejection Letter Template
How to reject significant holiday changes and demand refund or alternative — what to include, your legal rights, and a free letter generator.
← All Letter Templates · Package Holiday Rights · Last updated 18 August 2026
This is free rights guidance, not legal advice. For advice specific to your situation, see our About page or contact Citizens Advice.
If you need to reject significant holiday changes and demand refund or alternative, a written letter is the recommended first step — it creates a clear record and shows you're pursuing the matter formally. Below is what a strong significant change rejection letter should include, plus a free tool to generate yours.
What this letter needs to cover
- Reference the Package Travel Regulations 2018
- State that the changes constitute a significant alteration
- Request a full refund within 14 days or an alternative package of equivalent or higher quality
- State right to compensation in addition to refund where applicable
See our full letter template library for related templates, or use our free checkers for guidance specific to your situation.
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