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6. Useful Official Resources

  • ACAS — Free employment advice: 0300 123 1100 — acas.org.uk
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  • Financial Ombudsman — Financial disputes: 0800 023 4567 — financial-ombudsman.org.uk
  • Energy Ombudsman — Energy disputes: energyombudsman.org
  • NHS — Healthcare guidance: nhs.uk
  • Veterans UK: 0808 1914 218
  • Jobcentre Plus (existing benefit claims): 0800 169 0310

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⚖ Equality Enforcement

How Is Equality Law Enforced in Northern Ireland?

What the Equality Commission for Northern Ireland can do for you and about public authorities and employers, how section 75 complaints work, and the deadlines for your own claim.

✅ Last verified: 26 September 2026 📚 Sources: listed at the end, each checked on the date shown 🇬🇧 Northern Ireland

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Who this guide is for

People in Northern Ireland who want to know what the Equality Commission for Northern Ireland can do about discrimination, whether it can help with their own case, and how public authorities and employers are held to their equality duties.

What this guide does not cover

⚖ At a glance

  • In Northern Ireland the equality body is the Equality Commission for Northern Ireland, not the EHRC.
  • The Commission gives free discrimination advice, and it can decide to give more help with a complaint, including supporting some legal cases.
  • Northern Ireland has its own equality laws, separate from those in Great Britain.
  • If a public authority does not keep to its equality scheme, the Commission can investigate.
  • Larger employers must register with the Commission and report on the make-up of their workforce every year.
  • For a remedy for yourself, you need your own claim to a tribunal or the county court, and the time limits are short.

The questions that decide the answer

  1. Where are you? In Northern Ireland, the Equality Commission for Northern Ireland is the body to ask. In England, Wales or Scotland it is the EHRC: see the guide for England, Wales and Scotland.
  2. Is it about work or about a service? Work claims go to an industrial tribunal, or to the Fair Employment Tribunal for religious belief or political opinion, after early conciliation with the Labour Relations Agency (LRA). Claims about goods, facilities and services go to the county court.
  3. Is it about a public authority not doing what its equality scheme says? Then you complain to the authority first, and after that you may be able to complain to the Commission.
  4. When did it happen? Your time limit runs from the date of the act you are complaining about.

"Can the Equality Commission help with my complaint?"

Yes. Its Discrimination Advice Officers give free and confidential advice about your options, and you can contact them at any stage.

The Commission says this advice is not legal advice. For legal advice or an assessment of how strong your case is, it recommends a solicitor.

You can apply to the Commission for assistance with a discrimination complaint, and it decides whether to give it.

Applying to the Commission for assistance does not start a claim, and the time limit keeps running.

The Commission is not your representative just because it is giving you information.

You can also go straight to a tribunal or the county court with your own legal representative.

"A public authority is ignoring equality"

Section 75 of the Northern Ireland Act 1998 requires public authorities to have due regard to the need to promote equality of opportunity, and regard to the desirability of promoting good relations between people of different religious belief, political opinion or racial group.

Designated public authorities must have an equality scheme, approved by the Commission, setting out how they will meet these duties.

If you have been directly affected by a public authority not keeping to its equality scheme, you must first complain to the authority and give it a reasonable chance to respond.

If you are not satisfied with its response, you can complain to the Commission under paragraph 10 of Schedule 9 to the Northern Ireland Act 1998.

A complaint to the Commission must be sent within 12 months of when you knew about the matters you are complaining about.

The Commission must either investigate a complaint that meets the legal requirements or give you its reasons for not investigating. It can also investigate on its own initiative (paragraph 11).

An investigation looks at whether the authority kept to its equality scheme, not at whether the policy itself was right. It ends in a report, which can make recommendations to the authority.

"What must employers do about fair employment?"

Employers with 11 or more employees working 16 hours or more a week must register with the Equality Commission, and should do so within one month of reaching that number (Fair Employment and Treatment (NI) Order 1998).

Registered employers must monitor the community background and sex of their workforce and send the Commission a monitoring return every year.

Not sending a monitoring return, or not sending it within the time allowed, is a criminal offence.

Registered employers must also review the make-up of their workforce and their employment practices at least once every three years (an Article 55 review).

Deadlines you must meet

Where to go for help

Equality Commission for Northern Ireland: 028 9050 0600, equalityni.org. Free and confidential advice from Discrimination Advice Officers.

Labour Relations Agency (LRA): 03300 555 300. Early conciliation, and free, confidential and impartial advice on employment rights.

Advice NI: 0800 915 4604

Traps

📜 Sources (checked 26 September 2026)

  • equalityni.org: Making a complaint about discrimination in services (grounds covered, Discrimination Advice Officers, advice is not legal advice, strict six-month time limit for a court complaint) - checked 26 September 2026.
  • equalityni.org: Complaints process for services (an application for assistance does not constitute issuing proceedings, the Commission is not your representative at that stage) and Information for advisers (complain directly, Discrimination Advice Officers, or go directly to the tribunal or county court) - checked 26 September 2026.
  • equalityni.org: Making a paragraph 10 complaint and Investigations (paragraphs 10 and 11 of Schedule 9 to the Northern Ireland Act 1998, complain to the authority first, complaint to the Commission within twelve months, investigation limited to the equality scheme, report with recommendations) - checked 26 September 2026.
  • equalityni.org: Monitoring and Article 55 (registration at 11 or more employees working 16 hours or more, within one month, annual monitoring return, failure is a criminal offence, Article 55 review at least every three years) - checked 26 September 2026.
  • Equality Commission for Northern Ireland Annual Report and Accounts 2024-25 (no legislation on age discrimination in the provision of goods, facilities and services) - checked 26 September 2026.
  • nidirect: Equality Commission for Northern Ireland contact details (established under the Northern Ireland Act 1998, phone) - checked 26 September 2026.
  • LRA and nidirect: early conciliation, the clock stop and the 3 months less 1 day time limit, Fair Employment Tribunal (wording verified for the employment tribunal Northern Ireland guide).
⚠ Important disclaimer: This guide covers equality enforcement in Northern Ireland as at 26 September 2026. General legal information only, not legal advice. ukworkrights.co.uk — Not a law firm.

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