Who this guide is for
People employed by an NHS organisation in England or Wales, such as an NHS trust or a Welsh health board. Most of it is about staff on Agenda for Change (AfC) terms: nurses, healthcare assistants, allied health professionals, admin, estates and other non-medical staff. There is a short outline for doctors and dentists.
What this guide does not cover
⚖ At a glance
- The NHS Terms and Conditions of Service Handbook (Agenda for Change) applies to all staff directly employed by NHS organisations, except very senior managers and staff within the remit of the Doctors' and Dentists' Review Body.
- AfC staff got a 3.3% pay rise from 1 April 2026 in England and Wales. In Wales the lowest paid also get the real living wage.
- Full-time AfC hours are 37.5 a week, excluding meal breaks.
- Annual leave is 27 days plus 8 public holidays when you start, rising to 29 days after 5 years and 33 days after 10 years.
- NHS sick pay rises with service, from 1 month's full pay and 2 months' half pay in your first year to 6 months' full pay and 6 months' half pay after 5 years.
- The NHS Pension Scheme in England and Wales is run by NHS Business Services Authority (NHSBSA).
- In England, the National Guardian's Office closed on 30 June 2026. Freedom to Speak Up guardians continue in NHS organisations.
What the rules depend on
- Who employs you? An NHS organisation, or a GP practice, contractor or agency. Only NHS organisations must use the handbook in full.
- Are you on Agenda for Change, or a medical or dental contract, or a very senior manager contract?
- England or Wales? Pay is the same headline figure. Speaking up routes are different.
- How long is your NHS service? It decides your annual leave and sick pay.
- Is it a contract issue or a legal right? Contract terms: your employer's policies and your union. Legal rights: Acas and the employment tribunal.
"What will I be paid?"
For 2026/27 the government accepted the NHS Pay Review Body's recommendation of a 3.3% consolidated rise for AfC staff, paid in April 2026 salaries. The Welsh Government accepted the same 3.3% for all AfC pay points from 1 April 2026. It also pays the real living wage, so the lowest paid staff in Wales get rises of 3.8% to 5.9%.
NHS Employers' pay scales from 1 April 2026 start at £25,272 a year for band 2 and £32,073 for band 5. Band 1 is closed to new entrants.
"How much annual leave and sick pay do I get?"
Annual leave (handbook section 13), including 8 general public holidays:
- When you start: 27 days + 8 days
- After 5 years' service: 29 days + 8 days
- After 10 years' service: 33 days + 8 days
If you must work or be on call on a public holiday, you get equivalent time off at plain time rates, as well as the payment for the work.
Sick pay (handbook section 14, England and Wales):
- First year of service: 1 month's full pay and 2 months' half pay
- Second year: 2 months' full pay and 2 months' half pay
- Third year: 4 months' full pay and 4 months' half pay
- Fourth and fifth years: 5 months' full pay and 5 months' half pay
- After 5 years: 6 months' full pay and 6 months' half pay
NHS sick pay and statutory sick pay together cannot be more than your full pay. On full sick pay, your statutory sick pay is included. On half pay, statutory sick pay can be added but the total must not be more than full pay. For statutory sick pay, see Your Rights as an Employee in England, Wales and Scotland.
"What about my pension?"
NHSBSA runs the NHS Pension Scheme in England and Wales. How much you pay depends on your actual annual pensionable pay. From 1 April 2026:
- Up to £13,259: 5.2%
- £13,260 to £28,854: 6.5%
- £28,855 to £35,155: 8.3%
- £35,156 to £52,778: 9.8%
- £52,779 to £67,668: 10.7%
- £67,669 and above: 12.5%
For questions about your own pension, contact NHSBSA (NHS Pensions). For your general pension rights, see Workplace Pensions & Auto-Enrolment: Your Rights in 2026.
"How do I speak up?"
England: Freedom to Speak Up guardians help build safe speaking-up cultures in NHS organisations. All organisations will be required to list their guardian or guardians, and how to contact them, on their website. The National Guardian's Office closed on 30 June 2026. From 1 July 2026 NHS England took on some of the National Guardian's Office's activities, and national escalation goes through NHS England's Freedom to Speak Up policy and the Care Quality Commission (CQC).
Wales: the Speaking up Safely Framework for NHS Wales (20 September 2023) sets out the responsibilities of NHS Wales organisations, managers and staff for raising concerns.
Whistleblowing law protects you whichever route you use, if your disclosure qualifies. Prescribed bodies include the CQC (health and social care), Healthcare Inspectorate Wales (health care in Wales), and the NMC, GMC and HCPC for fitness to practise. See Whistleblowing at Work in England, Wales and Scotland.
"What about doctors?"
Doctors and dentists are not on Agenda for Change. Their pay is set after recommendations from the Doctors' and Dentists' Review Body. For 2026/27 the government accepted a 3.5% rise from 1 April 2026 in England for resident doctors and dentists, SAS doctors and dentists, consultants and salaried GPs. The Welsh Government accepted 3.5% from 1 April 2026 for consultants, SAS, resident and locally employed doctors and dentists. For your contract terms, ask NHS Employers, NHS Wales Employers or your union.
"Can we go on strike?"
Industrial action must follow a properly run union ballot. Since 18 February 2026 (Great Britain):
- The 40% support threshold for public sector ballots has gone. Ballots need more votes for action than against.
- The union must give your employer 10 days' notice, instead of 14.
- A mandate lasts 12 months, instead of 6.
- Dismissal for taking part in protected industrial action is automatically unfair, with no 12-week limit, if you started taking part on or after 18 February 2026.
Minimum service levels were repealed on 18 December 2025. See Trade Union Rights: What You Can and Can't Do at Work in 2026.
Deadlines you must meet
- Most employment tribunal claims: 3 months less 1 day from the act you are complaining about, or 6 months less 1 day where that act (or the last act in a series) happened on or after 1 October 2026.
- Notify Acas within your time limit. Early conciliation pauses the clock.
- Your exact date depends on your facts. See our tribunal deadline guide.
Money figures
- AfC pay rise 2026/27: 3.3% from 1 April 2026 (England and Wales).
- Band 2 starts at £25,272 and band 5 at £32,073 a year from 1 April 2026 (NHS Employers pay scales).
- Most doctors and dentists: 3.5% from 1 April 2026 (England and Wales). Salaried community dentists: 3.75%.
- NHS Pension Scheme contribution rates: see "What about my pension?".
Where to go for help
Acas: 0300 123 1100 (Monday to Friday, 8am to 6pm), acas.org.uk. Early conciliation and employment advice.
NHS Employers: nhsemployers.org. Publishes the NHS Terms and Conditions of Service Handbook and pay scales.
NHS Pensions (NHSBSA): nhsbsa.nhs.uk.
Care Quality Commission (England): cqc.org.uk. Healthcare Inspectorate Wales: hiw.org.uk.
Protect: 020 3117 2520, protect-advice.org.uk. The independent whistleblowing charity.
Your trade union, if you have one, can give you help, advice and support.
Citizens Advice (England): 0800 144 8848
Citizens Advice (Wales): 0800 702 2020
Citizens Advice (England): 0800 144 8848
Citizens Advice (Wales): 0800 702 2020
Traps
- Agenda for Change does not cover doctors, dentists or very senior managers.
- NHS sick pay and leave count your NHS service. Check your start date on your contract.
- The National Guardian's Office has closed. Speak to your organisation's guardian, NHS England or the CQC.
- A grievance does not stop the tribunal clock. Notifying Acas within the time limit pauses it.
- Do not use the 6-month limit for an act that happened before 1 October 2026.
📜 Sources (checked 23 October 2026)
- NHS Employers, NHS Terms and Conditions of Service Handbook, amendment 63 (TCS Advisory Notice 04/2026, published 1 October 2026): Introduction; section 10 para 10.1; section 13 Table 6 and para 13.4; section 14 (England) and (Wales) para 14.2, nhsemployers.org/publications/tchandbook and nhsemployers.org/system/files/2026-10/NHS-TCS-Handbook-version-63.pdf, read 23 October 2026.
- NHS Employers, NHS PRB pay award announcement 2026 (12 February 2026), nhsemployers.org/news/nhs-prb-pay-award-announcement-2026, read 23 October 2026.
- NHS Employers, Pay scales 2026/27 (12 February 2026), nhsemployers.org/articles/pay-scales-202627, read 23 October 2026.
- Welsh Government, Written Statement: Responding to the 39th NHS Pay Review Body (12 February 2026), gov.wales/node/74549, read 23 October 2026.
- Welsh Government, Written Statement: Responding to the 54th Doctors and Dentists Review Body (25 March 2026), gov.wales/node/75704, read 23 October 2026.
- NHS Employers, Doctors and dentists pay award announcement 2026 (26 March 2026), nhsemployers.org/news/doctors-and-dentists-pay-award-announcement-2026, read 23 October 2026.
- NHS Employers, NHS Pension Scheme member contributions (2 March 2026), nhsemployers.org/publications/nhs-pension-scheme-member-contributions, read 23 October 2026.
- NHSBSA, NHS Pensions ("administering the NHS Pension Scheme in England and Wales"), nhsbsa.nhs.uk/nhs-pensions, read 23 October 2026.
- National Guardian's Office home page (closure 30 June 2026), nationalguardian.org.uk, read 23 October 2026.
- NHS England, The future of Freedom to Speak Up, england.nhs.uk/long-read/the-future-of-freedom-to-speak-up, read 23 October 2026.
- Welsh Government, NHS Wales to build a culture of speaking up (20 September 2023), gov.wales/nhs-wales-build-culture-speaking, read 23 October 2026.
- GOV.UK, Whistleblowing: list of prescribed people and bodies (updated 15 September 2026), gov.uk/government/publications/blowing-the-whistle-list-of-prescribed-people-and-bodies--2/whistleblowing-list-of-prescribed-people-and-bodies, read 23 October 2026.
- Acas, Employment Rights Act 2025 (updated 20 October 2026), acas.org.uk/employment-rights-act-2025, read 23 October 2026; GOV.UK Employment Rights Act timeline (updated 22 October 2026).
- As in our employee rights, employment tribunal, whistleblowing and trade union guides (checked 24-25 September 2026): tribunal time limits, Acas, minimum service levels repeal, helplines.