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🧑‍🏭 Agency Workers

Agency Workers in Northern Ireland

Your rights from day one, equal treatment after 12 weeks, the pay-between-assignments exception, and how to claim in Northern Ireland.

✅ Last verified: 24 September 2026 📚 Sources: listed at the end, each checked on the date shown 🇬🇧 Northern Ireland

💬 Check your own situation

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Who this guide is for

Agency workers in Northern Ireland who want to know which rights they have from day one, and when and how they get the same pay and conditions as staff hired directly.

What this guide does not cover

⚖ At a glance

  • From day one you have equal access to the hirer's collective facilities and information on its job vacancies.
  • After 12 weeks in the same job with the same hirer, you get the same basic terms and conditions as if you had been recruited directly.
  • If you agree to a permanent contract where the agency pays you between assignments (Swedish derogation), you are not entitled to equal treatment on pay.
  • An industrial tribunal will not consider a complaint unless it is made within 3 months of the breach. Tell the LRA first.

The questions that decide the answer

  1. Have you done 12 weeks in the same job with the same hirer? If yes, equal treatment applies. If not, you have the day one rights only.
  2. Have there been breaks, or a change of job? Breaks can count towards the 12 weeks, pause them, or start them again. Ask the LRA if you are not sure.
  3. Did you agree to be paid between assignments? If yes, equal treatment on pay does not apply.
  4. Is there a comparable worker? Equal treatment is measured against someone doing the same or broadly similar work. With no comparable worker or employee, there is no entitlement to equal treatment.

"What do I get from day one?"

From the first day of your assignment you are entitled to access to collective facilities and amenities provided by your hirer, and information on job vacancies with the hirer. Facilities can include a canteen, a workplace crèche, transport services, toilets and showers, a staff common room, car parking and food and drinks machines.

The hirer can only refuse access to facilities where it can objectively justify it. You are only entitled to see vacancies in the establishment where you work.

"Do I get the same pay after 12 weeks?"

After 12 weeks in the same job with the same hirer, you are entitled to the same basic terms and conditions as if you had been recruited directly. These include basic pay, including holiday pay, overtime and bonuses linked to your performance; duration of working time; annual leave; night work; rest breaks and rest periods; and paid time off for antenatal appointments.

If your agency offers you a permanent contract and pays you between assignments (sometimes called Swedish derogation) and you agree to this, you will not be entitled to equal treatment on pay.

"I'm not getting my rights"

Talk to the hirer or agency first. You can ask the hirer in writing for information about your day one rights at any time after your assignment starts. The hirer has 28 days to reply.

After the 12 weeks, you can ask your agency in writing for information if you think you are not getting equal treatment. A tribunal may look unfavourably on a request for information that was not answered.

If it is unclear who is responsible, you might claim against everyone involved, such as the hirer, the agency or an umbrella company. If your claim succeeds, you will be compensated for loss caused by the breach, including expenses and loss of earnings.

You are usually considered to be a worker rather than an employee. Workers who are not employees cannot claim unfair dismissal.

Before most claims you must notify the Labour Relations Agency (LRA). Early conciliation through the LRA is free. You can't go to a tribunal without at least considering it, unless you are exempt.

If you notify the LRA within your time limit, the clock stops for up to 1 calendar month while conciliation takes place, plus up to 14 more days if both sides agree.

Deadlines you must meet

Where to go for help

Labour Relations Agency (LRA): 03300 555 300. Early conciliation, and free, confidential and impartial advice on employment rights. The LRA does not advise on whether your own claim will succeed.

Free advice is also available from your trade union if you have one.

Advice NI: 0800 915 4604

Traps

📜 Sources (checked 24 September 2026)

  • nidirect: Agency workers: entitlement to equal treatment from day one; Agency workers entitled to equal treatment after 12 weeks; Agency workers: resolving problems and making a claim.
  • legislation.gov.uk: Agency Workers Regulations (Northern Ireland) 2011.
  • nidirect: Employment-related tribunals. Labour Relations Agency: early conciliation; contact details.
  • Helplines checked on each organisation's own website on 24 September 2026.
⚠ Important disclaimer: This guide covers agency workers' rights in Northern Ireland as at 24 September 2026. General legal information only, not legal advice. ukworkrights.co.uk — Not a law firm.

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