Letter Before Small Claims Template & Generator
How to send a formal letter before starting small claims court proceedings — the key points to cover, your rights, and a free tool to generate it.
← All Letter Templates & Generators · Consumer Rights · Last updated 2 October 2026 · Directed and published by Matt Thompson, founder of UK Work Rights
This is free rights guidance, not legal advice. For advice specific to your situation, see our About page or contact Citizens Advice.
If you need to send a formal letter before starting small claims court proceedings, a written letter is the recommended first step — it creates a clear record and shows you're pursuing the matter formally. Below is what a strong letter before small claims should include, plus a free tool to generate yours.
What this letter needs to cover
- Identify the dispute with full background
- Sums claimed and how they are calculated
- In England and Wales, reference the Practice Direction on Pre-Action Conduct
- Give 14 days to settle in full or propose a reasonable resolution
- Say that if it is not resolved, you will make a small claim: in the County Court in England, Wales or Northern Ireland, or using simple procedure in the sheriff court in Scotland
Why a letter before action matters
A letter before action (sometimes called a "letter before claim") is a formal, final notice before starting small claims proceedings — and in many cases, courts expect to see that you sent one before they'll look favourably on your claim. It sets out exactly what you're claiming and why, and gives the other party a genuine last chance to resolve things without going to court.
What to include before you send it
- A clear, factual summary of what happened and why you believe you're owed money
- The exact amount you're claiming, with a breakdown if it covers more than one item
- Copies or references to any supporting evidence — contracts, invoices, correspondence
- A clear deadline, typically 14 days, after which you'll proceed with a court claim
What happens after you send it
If there's no response, or the response is unsatisfactory, you can make a small claim. In England and Wales, you can file it through the online Money Claim service. In Scotland, simple procedure in the sheriff court is for claims of £5,000 or less. In Northern Ireland, the small claims process in the County Court is for claims of not more than £5,000. Courts generally expect claims under this process to reflect genuine attempts at resolution beforehand, so keep a copy of this letter and proof of sending — it may be requested as part of your claim.
Frequently Asked Questions
Is there a minimum amount for small claims court?
There's no strict minimum, though the process is designed for claims up to £10,000 in England and Wales. In Scotland and Northern Ireland the limit is £5,000.
Do I need a solicitor to bring a small claim?
No — the small claims process is specifically designed to be accessible without legal representation, though you can seek advice if your case is complex.
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