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Pension Auto-Enrolment Complaint Letter Template
How to complain that your employer has failed to enrol you in a workplace pension — what to include, your legal rights, and a free letter generator.
← All Letter Templates · TUPE & Pension Rights · Last updated 18 August 2026
This is free rights guidance, not legal advice. For advice specific to your situation, see our About page or contact Citizens Advice.
If you need to complain that your employer has failed to enrol you in a workplace pension, a written letter is the recommended first step — it creates a clear record and shows you're pursuing the matter formally. Below is what a strong pension auto-enrolment complaint should include, plus a free tool to generate yours.
What this letter needs to cover
- Confirm eligibility (age over 22
- Earnings over threshold
- Working in UK)
- State the employer's duty under the Pensions Act 2008
- Request immediate enrolment and back-dated contributions
- Note the Pensions Regulator enforcement powers
See our full letter template library for related templates, or use our free checkers for guidance specific to your situation.
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