Attendance Allowance Supporting Letter: Free Template and What to Include

If you need to supporting letter from carer or family member for AA claim, a written letter is the recommended first step — it creates a clear record and shows you're pursuing the matter formally. Below is what a strong attendance allowance supporting letter should include.

What this letter needs to cover

• Describe the claimant's condition and how it affects them daily
• Describe the help and supervision they need with specific tasks
• Describe the worst days
• Confirm the writer's relationship to the claimant

Why a supporting letter can strengthen an Attendance Allowance claim

Attendance Allowance is assessed based on the level of personal care or supervision someone needs because of a disability or illness — and DWP decision-makers rely heavily on evidence about day-to-day reality, not just a diagnosis. A supporting letter from a carer or family member who witnesses this directly can provide exactly the kind of specific, practical detail that a claim form alone often misses.

What to include before you send it

• Your relationship to the claimant and how often you provide or witness care
• Specific, concrete examples of the help needed — getting dressed, preparing meals, managing medication, or supervision needed for safety
• Whether the need for help varies — for example, worse at certain times of day or during flare-ups of a condition
• How long this level of need has been ongoing

What makes this evidence genuinely useful

Vague statements like "they need a lot of help" carry far less weight than specific detail: "I visit daily to help my mother get dressed because she cannot manage buttons or fastenings due to arthritis in her hands, and to prepare her breakfast as she is at risk of burns from the hob." Concrete, repeated examples give the assessor a genuine picture of daily reality.

Frequently Asked Questions

Does the person need to already be receiving other benefits?
No — Attendance Allowance is a standalone benefit and doesn't require the claimant to already be receiving PIP, Universal Credit, or any other specific benefit.

Can I submit this alongside a claim that's already in progress?
Yes — supporting evidence can generally be added at any point before a decision is made, and in some cases can support a request for a decision to be looked at again (a mandatory reconsideration) if a claim has already been refused.

[Your Name]
[Your Address]
[Your Postcode]
[Attendance Allowance Unit / Department for Work and Pensions]
[Recipient's Address]
[Recipient's Postcode]
[Date]

Dear [Name of Case Worker or "Sir/Madam"],

Subject: Attendance Allowance Supporting Evidence — [Name of Applicant] — National Insurance Number: [NI Number, e.g. QQ 12 34 56 B]

I am writing to provide supporting evidence for the Attendance Allowance claim made by [Name of Applicant]. I am the applicant's [Your relationship to them, e.g. daughter, main carer, neighbour], and I [help them / see them] [how often, e.g. every day / three times a week].

[Name of Applicant] has [condition(s)], which affects them every day. They need help or supervision with:
• [First care need, e.g. Getting safely in and out of bed and dressing in the morning, because of arthritis in their hands and hips]
• [Second care need, e.g. Managing their medication safely, because of memory loss]
• [Third care need, e.g. Using the toilet safely during the night, to prevent falls]

On their worst days, [describe what happens, e.g. they cannot stand without help and need me to stay with them all day].

They have needed this level of help since [month and year].

I hope this information helps you make a fair assessment.

Yours sincerely,

[Your Signature]
[Your Printed Name]

[Note for the page: In Scotland, Pension Age Disability Payment has replaced Attendance Allowance.]