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PIP Mandatory Reconsideration Letter: Free Template and What to Include

How to challenge a refused or reduced PIP decision — the most important first step — what it needs to say, your rights.

A free fill-in template is at the end of this guide.

← All Letter Guides  ·  Benefits  ·  Last updated 18 August 2026  ·  Published by UK Work Rights Ltd

This is free rights information, not legal advice. For advice specific to your situation, see our About page or contact Citizens Advice.

If you need to challenge a refused or reduced PIP decision — the most important first step, a written letter is the recommended first step — it creates a clear record and shows you're pursuing the matter formally. Below is what a strong pip mandatory reconsideration should include.

What this letter needs to cover

Why the mandatory reconsideration stage matters so much

Before appealing a PIP decision to an independent tribunal, you must first request a mandatory reconsideration — and this stage genuinely does change outcomes, with a meaningful proportion of decisions revised at this point when new evidence or a clearer explanation of daily living needs is provided.

What to include before you send it

Why requesting your assessment report first is worth the extra step

Getting a copy of the actual assessment report before writing your reconsideration letter lets you address specific descriptors and scoring the assessor got wrong, rather than making general arguments — this significantly strengthens your case compared to a general complaint that the decision "doesn't feel right."

Frequently Asked Questions

Is there a time limit for requesting a PIP mandatory reconsideration?
Yes — generally one month from the date of the decision, though late requests can sometimes be accepted with good reason.

What happens to my PIP payments while a reconsideration is ongoing?
If your PIP was reduced or stopped, this generally continues while under reconsideration, though it's worth confirming your specific circumstances directly with the DWP.

See our full list of letter guides for related letters.

Letter template

A letter to start from. Copy it, fill in the [square brackets] and change anything that does not fit your situation.

[Your Name]
[Your Address]
[Your Postcode]
[Your National Insurance Number, e.g. QQ 12 34 56 B]
[Personal Independence Payment Office / Department for Work and Pensions]
[Recipient's Address]
[Recipient's Postcode]
[Date - generally within one month of the decision]

Dear [Name of Case Worker or "Sir/Madam"],

Subject: Request for a Mandatory Reconsideration of my Personal Independence Payment (PIP) Decision

I am writing to request a Mandatory Reconsideration of your decision dated [Date of decision letter] on my Personal Independence Payment claim. I do not believe the award correctly reflects my daily living and mobility needs.

I disagree with the points scored for the following activities:
• [Activity, e.g. Preparing food]: I was awarded [number] points, but [explain, e.g. I cannot lift pans or grip kitchen utensils because of severe tremors in my hands, so I need an aid or supervision to cook safely].
• [Activity, e.g. Managing toilet needs or incontinence]: I was awarded [number] points, but [explain].
• [Activity, e.g. Planning and following journeys]: I was awarded [number] points, but [explain, e.g. I have panic attacks and cannot follow the route of an unfamiliar journey without another person with me].

On my worst days, [describe how your condition affects you].

Please find enclosed additional evidence to support my request, including [e.g. a recent letter from my consultant / an updated prescription list]. Please revise your decision to reflect my actual needs.

Yours sincerely,

[Your Signature]
[Your Printed Name]

[Note for the page: In Scotland, Adult Disability Payment has replaced PIP. To challenge an Adult Disability Payment decision, ask Social Security Scotland for a re-determination within 42 days of the date on your decision letter.]

General information, not legal advice. Change the letter to fit your situation. The copy button copies the letter to your device. We only count that a letter was copied – the text you copy is never sent or stored.

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